Refund policy
Return Policy
At our store, we strive to ensure customer satisfaction. However, in the event that a product presents issues, we apply the following return policy:
Return Conditions:
-
Clothing items: Returns will only be accepted if the garment has defects that were not previously mentioned in the product description on our website.
-
Electronic products: Returns will be accepted if the product has functional failures that the customer can demonstrate through graphic evidence (photos or videos).
Return Process:
-
The customer must contact our customer service team within 7 business days of receiving the product.
-
A detailed description of the issue must be provided along with the required evidence.
-
Our team will evaluate the request and, if approved, provide instructions for the return.
Considerations:
-
Returns will not be accepted for changes of opinion or for damages caused by improper use of the product.
-
Return shipping costs may be borne by the customer unless the error is attributable to our store.
For any inquiries, please feel free to contact us.
